#Phone number for rocket mortgage how to#

The suit also seeks an injunction prohibiting Rocket from making telemarketing calls to residential phone numbers that do not wish to receive them. The complaint seeks up to $500 per violation of the TCPA for the National Do-Not-Call (DNC) Registry class and for Deits. (Mortgage origination covers the initial application through closing day.) Rocket Mortgage receives another high score of 686 out of 1,000 in J.D. Michael Beneteau is a Brainforce Specialist at Rocket Mortgage based in Detroit, Michigan. There is no merit to this case, and we expect a quick and decisive ruling in our favor,” the lender said. The industry average for origination is 716. Brainforce Specialist at Rocket Mortgage. This is a clear indication of just how seriously we take our compliance obligations. “To date, not one single TCPA class has been certified against Rocket Mortgage. The barrier to file one of these cases is extremely low, but the end result is what really matters, Rocket noted.

Disburse your payments to your homeowners.

#Phone number for rocket mortgage how to#

Rocket Mortgage will: Take care of the management of the account for you so that you never have to worry about it. Have questions about how to get started with a home loan, mortgage refinance, or something else We can answer them and help put you on the right path. Rocket Mortgage splits up your payments into 12 manageable monthly installments. Power awards, numerous industry accolades and one of our ISMs, or founding principles, that insists we ‘Do The Right Thing.’ Despite this, plaintiff attorneys continue to litter the industry with baseless TCPA claims in hopes of securing quick and lucrative settlements,” the lender said in an e-mailed statement. There are several benefits of having a Rocket Mortgage escrow account, including the convenience factor. “We care deeply about client service, as is evident by our 20 J.D. The lawsuit seeks to represent a class that includes all residential telephone subscribers who received more than one telemarketing call within a 12-month period from Rocket Mortgage within five years after requesting the lender not call them.ĭeits does not know the exact size of the class-action lawsuit, but she believes it to be, at minimum, in the hundreds, given the number of complaints Rocket has received and the nationwide scale of its business. District Court for the District of Arizona on Tuesday, Kellie Deits – a resident of Arizona - received a call from a Rocket Mortgage representative in April who offered her mortgage products and services she had not requested nor inquired about.ĭespite Deits’ request to not be contacted again, she alleges she received at least 27 more calls over the next 10 days from the same telephone number that initially contacted her, according to court documents. Email Contact: When you send an email to the Business. Detroit-headquartered lender Rocket Mortgage faces a class-action lawsuit for making repeated, unsolicited telephone calls, violating the Telephone Consumer Protection Act (TCPA).Īccording to the suit filed in the U.S. Phone Number: You can reach Rocket Mortgage customer support by calling (800) 863-4332 number directly.